Shipping Destinations
We ship orders worldwide. Each product is securely packed and sent to the shipping address provided at checkout. Delivery times may differ depending on the destination country or region.
Estimated Shipping Time
Estimated delivery begins once your order has been dispatched. Please allow an additional 2–3 business days for order processing before shipment.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–15 days |
| Canada & Europe | 7–15 days |
| Australia & New Zealand | 7–15 days |
| Other Countries or Regions | 2–4 weeks |
Please note that these timeframes are estimates and may be affected by local carriers, customs clearance, holidays, or other circumstances outside our control.
Order Tracking
After your order ships, a tracking number will be sent to you by email. Tracking updates may take a short time to appear after the package enters the carrier’s system.
If your tracking page displays “No Information Available at the Moment,” please check again after 2–3 business days, as the tracking information may still be updating.
Missing or Lost Packages
Although rare, packages may occasionally be delayed or lost in transit. If you believe your order is missing, please contact our customer support team with your order details. We will review the shipment status and help resolve the issue as quickly as possible.
Restricted and Excluded Shipping Destinations
We do not accept or ship orders to destinations prohibited by applicable sanctions or export-control laws. We may also exclude destinations because of carrier availability, payment-processing restrictions, insurance limitations, fraud-prevention requirements, operational risk, or other compliance considerations.
Shipping is currently unavailable to the following countries and regions:
Afghanistan; Algeria; Angola; Belarus; Benin; Bolivia; Bulgaria; Burkina Faso; Burundi; Cameroon; Central African Republic; Democratic Republic of the Congo; Croatia; Cuba; Côte d’Ivoire; Guinea; Guinea-Bissau; Haiti; Iran; Iraq; Israel; Kenya; Laos; Lebanon; Libya; Mali; Monaco; Mozambique; Myanmar (Burma); Namibia; Nepal; Niger; Nigeria; North Korea (DPRK); Palestinian Territories; Russia; Somalia; South Africa; South Sudan; Syria; Tanzania; Trinidad and Tobago; Ukraine, including Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhia; Vanuatu; Venezuela; Vietnam; Yemen; and Zimbabwe.
These destinations may not appear as selectable options during checkout. An order cannot be completed when its billing or shipping address is located in an excluded destination.
Customers may not use an inaccurate address, freight forwarder, reshipping service, intermediary, or other arrangement to conceal the actual destination or circumvent these restrictions. We may cancel an order if we reasonably believe that its destination, recipient, end user, or intended use violates applicable law or this policy.
We may also refuse an order involving a prohibited or restricted person or entity, regardless of whether the shipping destination appears in the list above. Restricted destinations may be added, removed, or modified at any time in response to legal, regulatory, carrier, payment-provider, or operational changes.
If an order for an excluded destination is accepted in error, we may cancel it and refund or otherwise handle the payment as permitted by applicable law and the relevant payment provider.